The TEQSA and ESOS Legislative Compliance project aims to investigate and implement changes in the way we manage and report regulatory compliance activities.
As part of our legislative responsibilities under the TEQSA (Tertiary Education Quality and Standards Agency) Act 2011 and ESOS (Education Services for Overseas Students) Act 2000, we have an obligation to report on, analyse and monitor student performance indicators as defined in the TEQSA Risk Assessment Framework.
At Charles Sturt we currently collate and analyse various pieces of information from a combination of our student systems and excel spreadsheets. This is a manual time-consuming process that impacts on our student support resources.
We are working with the Division of Student Administration to identify how we can improve our processes and systems. If our staff can detect student issues sooner, this will result in enhanced student experience and improved retention.
Where to next
We are in the definition phase of the project. Our first milestone, due on 28 February, is to demonstrate to TEQSA that we are taking steps towards becoming compliant. We will meet this milestone by producing a prioritised objectives document, which will also help us to maintain focus on the project’s priorities.
Work also continues in defining the scope and requirements for the project. After this, we will create some prototypes to test which process and system improvements will help us to meet compliance.
If you want to find out more about this project contact Anita Kim – Senior Project Manager, Division of Information Technology.