DIT is working to strengthen security for access to email using Web Outlook (OWA) by implementing Exchange 2019 with multi-factor authentication (MFA).
Cyber-attacks are becoming more prevalent in today’s technology landscape. In 2019 there was a significant increase in the number of attacks against Australian higher education institutions.
If an attacker gains access to your Charles Sturt email account, they could use it to access other university ICT services and sensitive information and to steal your identity.
MFA strengthens access security by requiring two or more methods – also referred to as factors – to verify your identity. These factors can include something you know – like your Charles Sturt username and password, plus something you have – like a smartphone app to approve authentication requests, a passcode, call back, or SMS.
Before MFA becomes mandatory for accessing email using Web Outlook, download the Duo Mobile app and activate MFA via the MFA Tool.
Refer to the Enrol and Activate MFA – Quick Start Guide.
If you don’t own a smartphone or you don’t want to use the Duo Mobile app on another device, there are other MFA authentication options listed in the guide.
Please share this communication with your colleagues to help build awareness.
We are continuing to roll out MFA during 2020 across key Charles Sturt ICT services, to further safeguard sensitive information.
- Subscribe to DIT News
- Read previous news posts about MFA at Charles Sturt
- Visit the multi-factor authentication web page
Contact the IT Service Desk if you have any questions.