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Tag: CRM

  • Initiatives & Projects

Charles Sturt University Wins Project Management Achievement Award

  • by Tiffany Harris
  • Posted on December 18, 2020December 18, 2020

The CRM Project Team were named winners of the Project Management Achievement Awards. The team is…

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  • Initiatives & Projects

CRM project – integrated engagements

  • by Scott Barlow
  • Posted on May 19, 2020July 20, 2020

Wrapped up with the upcoming CRM – Customer Relationship Management System current student release, the…

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  • Initiatives & Projects

Stakeholder Management / External Engagement System

  • by John Smith
  • Posted on February 26, 2020May 13, 2020

The focus of the over-arching CRM project continues to be the “current students” system. Running…

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People around a table with a large jigsaw
  • Initiatives & Projects

CRM project – testing and discovery update

  • by Kelly McCormack
  • Posted on November 15, 2019May 13, 2020

Knowledge Base Administration UAT is complete! Feedback on each of the items identified during this period has been provided to our super users. We would like to thank the super users for their enthusiastic approach to testing while balancing the other priorities of their business as usual work.

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  • Major Business Systems Renewal

CRM project update – Current Students stage has commenced!

  • by Kelly McCormack
  • Posted on August 12, 2019May 13, 2020

On 29 July we kicked off stage 2 of the project with a workshop and…

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  • Initiatives & Projects

CRM project – May update

  • by Dallas Woolley
  • Posted on May 24, 2019May 13, 2020

The CRM project completed stage 1 – foundation and alumni – at the end of April, and recently commenced the planning for stage 2 – current students.

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  • Major Business Systems Renewal

CRM project – Stage 1 go-live and what’s coming next

  • by Kiah Ryan
  • Posted on March 18, 2019November 4, 2019

The CRM project looks at how we establish and maintain exceptional relationships with our prospective…

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  • Initiatives & Projects

Customer Relationship Management (CRM) project

  • by Kiah Ryan
  • Posted on February 18, 2019May 23, 2019

The CRM project will transform how we establish and maintain exceptional relationships with our prospective…

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Justine Rye and Kris Harrison
  • Uncategorised

The CRM team joins DIT

  • by
  • Posted on December 3, 2018November 29, 2018

From Monday 3rd December the CRM team are joining DIT. Welcome to the division Justine…

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  • Initiatives & Projects

Customer Relationship Management (CRM)

  • by Kiah Ryan
  • Posted on November 29, 2018November 29, 2018

The primary focus of the CRM project is how we interact with students and support…

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