RED Award winners, the CRM team, donated kitty litter to the S.M.A.R.T. Animal Sanctuary late…
Tag: CRM
The rollout of Microsoft Dynamics as the Customer Relationship Manager (CRM) for the university continues.…
The Charles Sturt University RED Excellence Awards are presented annually. These awards reward and recognise…
The CRM Project Team were named winners of the Project Management Achievement Awards. The team is…
Wrapped up with the upcoming CRM – Customer Relationship Management System current student release, the…
The focus of the over-arching CRM project continues to be the “current students” system. Running…
Knowledge Base Administration UAT is complete! Feedback on each of the items identified during this period has been provided to our super users. We would like to thank the super users for their enthusiastic approach to testing while balancing the other priorities of their business as usual work.
On 29 July we kicked off stage 2 of the project with a workshop and…
The CRM project completed stage 1 – foundation and alumni – at the end of April, and recently commenced the planning for stage 2 – current students.
The CRM project looks at how we establish and maintain exceptional relationships with our prospective…