Project Status The CRM Project is approaching completion with the bulk of work now delivered.…
Tag: CRM
See the latest list of enhancements that have been deployed to CRM Dynamics. Each month the CRM team deploys enhancements and bug fixes.
Enhancements
CRM enhancements can be new features that have become available in CRM Dynamics or change requests received from current users. Change requests could be development of a new solution or updates to current functionality. The CRM category is applied to the area of CRM that it relates to for example: Case Management so you know where it has been applied.
Bug Fixes
A bug fix could be from Microsoft that we need to deploy to fix a known issue or it could be an issue from a custom solution that was developed.
Project Status There are 5 weeks remaining before we are due to deliver Stage 3 of the CRM…
RED Award winners, the CRM team, donated kitty litter to the S.M.A.R.T. Animal Sanctuary late…
The rollout of Microsoft Dynamics as the Customer Relationship Manager (CRM) for the university continues.…
The Charles Sturt University RED Excellence Awards are presented annually. These awards reward and recognise…
The CRM Project Team were named winners of the Project Management Achievement Awards. The team is…
Wrapped up with the upcoming CRM – Customer Relationship Management System current student release, the…
The focus of the over-arching CRM project continues to be the “current students” system. Running…
Knowledge Base Administration UAT is complete! Feedback on each of the items identified during this period has been provided to our super users. We would like to thank the super users for their enthusiastic approach to testing while balancing the other priorities of their business as usual work.